Salesforce Architect · Author · Speaker
Where enterprise data
meets intelligent design
15+ years building mission-critical Salesforce solutions for public sector and Fortune 500 organizations. Author of Service Intelligence. Creator of SchemaSync.AI.
Featured Project
SchemaSync.AI
AI-powered schema mapping that eliminates the #1 failure point in Salesforce M&A integrations. Map org schemas, resolve conflicts, and generate migration plans in hours — not months.
- Automated field-level conflict detection
- AI-generated field mapping suggestions
- Migration plan exports for Salesforce CLI
- Public sector & HIPAA compliance awareness
// Org A → Org B field mapping
{
"Account.Annual_Revenue__c"
→ "Account.AnnualRevenue",
"Contact.Preferred_Name__c"
→ "Contact.Nickname__c",
"Case.SLA_Tier__c"
→ ⚠️ "No match found",
"Opportunity.Win_Probability__c"
→ "Opportunity.Probability",
}
// AI Suggestion for SLA_Tier__c:
// Create new field or map to
// Entitlement.SlaProcessIdLatest Insights
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Learn how to build AI-powered service systems that enhance rather than replace human relationships, avoiding the common pitfall of optimizing for efficiency at the expense of customer connection. This practical guide shows you how to amplify your team's human touch while leveraging AI's analytical power.
10 min read · April 2026
Why 70% of M&A Salesforce Integrations Fail — and How AI Is Changing That
Most Salesforce org consolidations go over budget, behind schedule, or both. The root cause is almost always the same: schema chaos discovered too late.
3 min read · January 2026
New Book
Service Intelligence
A definitive guide to enterprise service operations, CRM architecture, and AI-powered field service.
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